I have ordered stuff from CCT and Je551.com, and both has provided excellent and are very quick with their response. Like you explain, if certain goods are out of stock, they will actually enquire whether we want to wait for stock or we want separate stocks. In one occasion je551.com didnt even charged for the 2nd shipment. I cannot comment on the material, but at least they didn't come with stains or torn!!
Hope more people read reviews first before they took the plunge to get their stocks from this certain irresponsible supplier
Thanks for your contribution!!.
juniorsweet said...
I just had a horrible experience with these sellers after a string of barely acceptable shipments. I want to share it because unlike you girls, my bad experience showed up when I didn't expect it. This just goes to show that there is nothing stopping these people from abusing their customers. I was a regular customer. I would order from them about once per month because I have a store that I would offer a few of their items in. I always had to be careful with what I would order from them and just stick to what items I knew they could do right (out of many that they botch up).
I have ordered from carlvinoparis.com and cctfashion.com. These two have the best quality when compared to wholesale-dress/net and the best service. W-D.NET will send you stuff that is about 30-50% just barely acceptable, and the rest will be fine. I would regularly send in photos of my stuff for merchandise credit. What makes W-D.net different is that they make you copy a form from their website and then past it into an email. Then, you have to email it to the aftersale dept after filling out several lines, some which require you to go back and forth from the website, getting info. Once you do this, you upload the photos and they are supposed to get back to you. This is so much more hassle than the other two sites that I just mentioned. I just reply to a message that carlvin or cct sent me saying what order it's from and what item number it is and the cost of the item with the photo. The next thing they do is give me a credit or refund. Carlvinoparis.com gives refunds, I have never asked CCTfashion.com for a refund because I am a regular customer. I just get store credit. Also, CCT will not rip you off on the shipping because they have on several occasions sent me a refund of the excess shipping price after they have sent it out. When I get refunds from carlvinoparis, they will refund the shipping cost for that one item as well as the cost of the item if they had to withhold it from the shipment because it wasn't good enough quality to send.
Anyway, the last order I made with W-D.net will be the last. They ripped me off for about 50 dollars worth of stuff that was stained, not sewn correctly and coming apart. I had to manually fix others. I had sent in a claim for 5 items. They didnt reply. I sent it again a day later, still no reply. I spoke to the online rep on the website who said she would ask them to look into it. The next day I got a message that they would not take responsiblilty for the damages, claiming that it was not their fault. I was shocked. Before that, I had about 3 items that were coming apart or stained and they just gave me a merch credit for 70% of it! I will never bother with this site again. They are truly in it for themselves and don't give a crap about keeping you as a customer or helping you with your issues when you need it the most.
furthermore, what you see is half the time, not what you get. The photos look much better than the stuff you get and the quality is always sub-par when you compare to other chinese sellers. CCTfashion and carlvinoparis are the only ones I will trust from now on and I am so done with wholesale-dress.net.
Did you know that you can actually go the website and post comments on the item listings saying how horrible they are? I haven't checked to see what they did with my comments, but i was able to make several of them. You should try it. Hopefully we can help them put themselves out of business. Its clear that they offer sub-par items and service. Watch out or any reviews that are good for this site because they now know about the blog and may try to post things about themselves.
July 1, 2009 5:30 AM
Hi , you mentioned that CCT Fashion has really good quality. I'm planning to order handbags from there but im scared if the quality will be bad. Have you ordered handbags from there? Please let me know if its good quality , and how long the shipping took. And also if you know any other wholesale handbags that are good quality.
ReplyDeleteThank you!
Thanks for all this feedback.. i was SOOO close to placing an order with them!..thank god i saved myself from a disaster like yours.
ReplyDeleteThanks for also sharing some reliable wholesale websites! :)
omg.. I have just make an orders that more to USD250 last few days from them. But they haven't ship my goods. I'm too late to read your blog. T.T
ReplyDeleteThank you for setting up this blog! I was just about to place an order with them but decided to check what their reputation was like online and I think I'll try a different wholesale supplier. This sounds like a nightmare..good on you for spreading the news : )
ReplyDeletegood news!
ReplyDeleteThanks for also sharing some reliable wholesale websites! :)
ReplyDeleteomg...i just placed an order from them yesterday and i saw my order is still being prepared. i asked a representative and they told me it will take 3-5 business days to prepare it after receiving the payment then they will ship it. their price is very cheap but the service is very slow. and i agree shipping is expensive...oh boy...im too late reading this blog. i was just so excited...=S
ReplyDeletewould u recommend for a trusted wholesale website?
ReplyDeleteNEVER order from Wholesale-dress.net. I just got my order and that's a real disaster. I feel sorry for myself that i am too late to read this blog
ReplyDeleteHey just for those looking to shop here. I have to say I didn't look up reviews because they were endorsed through paypal. which is something I'd NEVER do. I freaked out. I talked to the company and they said they could do a refund if I didn't like my stuff. All my stuff came. Every last item. and What wasn't in-stock 2 things I received credit for. The product of course isn't top notch material however, for the price. Let's be honest. It's amazing. I bought a second shipment of 31 items. All of which I am very pleased with. I am sorry you all had bad experiences.
ReplyDeleteI hope that my experience will help buyers out there. The company isn't so bad. I would definitely buy for them despite the dumbly high shipping charges.
Oh Men ! I Was Going To Order From There ! Lucky To find This Blog ! Thanks For Raising our consciousness ! Im Greatful For You ,, Can u pliz Tell Me If There Is another Korean website To Buy Cheap clothes In it ?! My E-mail Is : pinky--miss@hotmail.com
ReplyDelete@kitkat: Were you able to get your orders? I just stumbled upon this blog after placing an order with them just last Monday.:( After reading this, I felt bad, but at the same time thank full. I am just hoping I get my orders in good condition. :( Thanks for the reviews!
ReplyDeletehi
ReplyDeletesusan:
i should not have asked that quesiton
susan:
but sorry..
susan:
i have read teh way too many complains
Resly:
the scammer never tell the customers we are a liar
susan:
they dont.. but how come there are the way too many complans
susan:
they said you guys take $ and never care about customers orders
Resly:
i just want to tell you that we established more than 4 years . if we are a really like that. how can we do business?
susan:
that is the question that a lot of people are wondering
susan:
maybe you guys got something there..
susan:
well.. i beleive if good then they will not say bad things
Resly:
no company can make everyone satisfied
Resly:
just like no one is perfect
susan:
u should go take a look at the commons..
susan:
you will know
susan:
i know no one is perfect
susan:
but that is horrible
susan:
they have a lot of different suggestions..
susan:
and i beleive a lot of new customers are reading into it
susan:
have you ever purchase from this site before?
Resly:
you can choose trust us or not
Resly:
but i think we are a trusted company
susan:
oh?
susan:
i have chat with other sites.. and they never response liek you did
Resly:
susan:
very not professional!
Resly:
maybe
susan:
maybe?
susan:
no confidences
susan:
this site is really a scam
susan:
from the way you talk
Resly:
i do not mind what you said. if you think we are a scam, whatever i said, you will not believe us. so what would you like us to do or talk with you?
susan:
unbeliveable bad customer service
susan:
get upset wont solve problems
susan:
why dont you guys prove it .. and not to get upset instead
susan:
this will make your reputation even worse
susan:
so you were really upset...?
Resly:
so ?
susan:
oh my god.. you guys are unbeliable.. i though you would have said " no i was not... " instead of " so" :?
susan:
you shoudl know never get upset to the customers..
susan:
this tell me.. the commons that those people posted are all true
Resly:
you never trust us, what would you like us to talk with you?
susan:
i did not say that yet..
susan:
you ruin your reputation yourself
susan:
what you just response me?
susan:
what would you like us to talk with you? this one is ganna make your business go down for sure...
this site is a scam!!!!! PEOPLE WATCH OUT!!
super bad customer service.. the item quality is horrible.. never buy again!! this is a scam!! so disappointed!!
ReplyDeleteask for the refund if you have already made the purchases before it is too late!!!..you will regret after you receive the items.!!
ReplyDeletethis site is not trustworthy!!
hi dear,just make order ,if the system do not offer u the shipping method ,then it is unavailable
ReplyDeletedebra:
what?
debra:
i asked you why is it unavailable
debra:
what is the reason
lydia:
the shipping company do not support the shipment to ur country
debra:
adn only this site dont offer EMS
debra:
WHY ?
debra:
TO CHINA?
debra:
you got to be kidding
debra:
other sites all have EMS
lydia:
hmm
WHAT HMMM..
ReplyDeletedebra:
if you said the shipping company do not support the shipment to ur country, why other sites all provide it
lydia:
hmm dear ,for the tax is heavy now we cancel the shipping method momentarily
debra:
EMS dont charge for tax.. only Fedex
debra:
you better go check and not just say it randomly
debra:
you guys dont have ems for a while .. not just now
debra:
and EMS is cheaper than other shipping method
lydia:
EMS is slow and many many customers told us that they have not received the order after long time
debra:
only takes about a week.. you guys are processing items slow
debra:
that is bc your process
debra:
i have been your customers for a while..
debra:
take about a week to prepare
debra:
and another week to get it
debra:
and now dont have ems
?
lydia:
yes dear,we do not have now
debra:
and over-charge for the shipping
debra:
so you gous prepare it slow , why blame for the EMS
debra:
EMS is such a popular shipping method in usa
debra:
hello..
debra:
come on .. not everyone there is the same .. ignore customers just like that
but i have told all i know to u
ReplyDeletedebra:
so basically you guys know nothing
debra:
how this site works
debra:
just add item and exchange items.. nothing else you can do
debra:
what is this online 24 hour customer service for??
debra:
hello...
debra:
?
debra:
some body
debra:
hello...??
debra:
is this how you service customers?
lydia:
i have told u that it is unavaible ,could u choose other shipping methods
lydia:
oh dear
debra:
but why is it ?
debra:
and only your site does not provide
lydia:
i have told u the reason
debra:
that is not the reason.. you wan me to post it online and see what other people ganna say?
lydia:
then u think the reason is ?
debra:
haahhah.. you ask me? am i working there?
debra:
if i know , why i was asking you this
i am sorry.. i did not mean to argue with you here
ReplyDeletedebra:
but just can not stand your service
debra:
what was the reason..
debra:
tell me again..
debra:
bc the tax is too high ?
lydia:
dear ,if we stop one shipping method ,only the below reason :1.the shipping company do not support the shipment to ur country
2.for the tax is heavy now we cancel the shipping method momentarily
3.the shipping method is slow and many many customers told us that they have not received the order after long time
debra:
i am telling you what they have been complaining abiut.. ok?
debra:
1. over-charged for shipping
debra:
2. preparation too long
debra:
3 bad customer service. with borken eng
debra:
4.. dont call us dear
debra:
you better go read the review about it
debra:
very easy for you to check.. go yahoo
lydia:
ok dear,i have read it ,and i will reflect the problems to the superior
lydia:
we will do our best to improve
lydia:
and sorry dear
debra:
really? i dont think you have actually take time to read it
debra:
we will c.. but until then.. we will try our best telling others not to buy
debra:
well.. if you have read.. tell me what they are complain about?
hello...
ReplyDeletedebra:
not you are not reply at all..
debra:
i am ganna try to post this conversation on the public website
lydia:
hmm dear,sorry ,but we have many many customers to be replied ,about the orders
lydia:
then now anything else ?
debra:
seemed like you guys never ask us to wait before serving others
debra:
and we are in the middle of the conversation ..
debra:
HELLO?????
debra:
I BELEIVE THEY ARE ALL WONDERING WHEN WILL THEIR ORDER BE SHIPPED
lydia:
oh dear,i just want to know what u want to know at all
debra:
why you guys call customers dear?
lydia:
ok ,if u do not like ,i will call u dear
lydia:
ok?
debra:
i just feel like you guys have no idea how thsi site works... no ideas about the shipping
debra:
what?
debra:
lydia:
ok ,if u do not like ,i will call u dear
dear ,i am very busy
ReplyDeletedebra:
we are your customer too
lydia:
if u have nothing else
debra:
and we ar busy too
lydia:
then have a nice day
debra:
but we do care all of our customers
debra:
hello!!!!!!!!!!!!
lydia:
i am here
debra:
\we want you treating customers fairly
debra:
and not bc you are busy and ignore others
lydia:
but i think i have told u the answer
debra:
EMS dont charge for tax and also cheaper than others
debra:
you can go check with the other site
debra:
and i have been overheard that you guys over-charged for the shipping
debra:
due to the long term prepare
debra:
u there?
debra:
I believe you are there.. this is how you treat your customers..
lydia:
yes dear,i am here
lydia:
and i always here
debra:
then why not reply
lydia:
for i do not know what is the problem u have
lydia:
have u made order on the web
lydia:
?
debra:
i dont have any problems..
debra:
u do
lydia:
have u
debra:
do i need to make any purchase , so i can ask you questions
debra:
you guys always pushing customers to buy things
debra:
and dont do refunds if customers are ask for
lydia:
the customer s like our items ,so they make order ,if they do not like ,whatever we tell them ,they will not buy
debra:
then why did you ask me if i have placing any orders.. ?
lydia:
nothing
debra:
nothing? you asked must have your reason
debra:
bc you sound like if i am not placing any order.. u are not ganna answer my questions
lydia:
i have answered u before i asked the question
lydia:
ok???????????????????????????????
debra:
why you got upset at your customers? you should know if we post the rest to the public site.. you guys are over...
lydia:
for i have worked the whole night
debra:
well.. good customer service is always needed
debra:
i have done posting.. you watch out
lydia:
ok dear,if u do that ,then i have nothing to say ,but just sorry ,i really really can not help the customer who have no problem
debra:
my questions was about the shipping method..
debra:
and you have no idea why you guys dont have EMS..?
lydia:
i have told u
debra:
AND GIVE ME THE RANDOM ANSWER AND GOT UPSET AT US..
debra:
WE ARE THE ONE SHOULD GET UPSET FOR YOUR BAD CUSTOMER SERVICE..
debra:
WE ARE DONE TALKING,, WONT BUY AGAIN!! THIS SITE IS A SCAM!!
hi
ReplyDeletenany:
are all of your items brand new?
nany:
like brand new with tags?
EVA:
yes,brand new ,but some wont have tags on since many are directly from factory
nany:
but brand new items are suppose to come with tags
nany:
so not every single item is from the factory
EVA:
some from other manufatures
EVA:
so it depends ,but all items are brand new ,we are sure for that
nany:
but how come brand new item will have stains on the clothes
EVA:
in china can be not have on that
nany:
sorry.. i dont understand your English
nany:
you mean things that are made in china wont be perfect?
EVA:
i dont say so
EVA:
i mean cloth in china may have not tags on even it is brand new
nany:
sorry.. i am confused with your English
EVA:
nany:
so you dont think things that are made in china wil be good .. is that what you are saying?
nany:
even they are brand new
EVA:
they are good quality
nany:
so we should not expect the items will be in a good shape
EVA:
i mean brand new dont means can have tags on it
nany:
good quality items are not suppose to have stains
nany:
but so far i have seen a lot of complains on the customer review site
nany:
saying that only 3/9 items are wearable
EVA:
u can make a small order to have a look ,we dont have min order
nany:
since there are a lot of complains..
nany:
i dont know if i would like to take that risk
nany:
and you guys dont take responsiblity to refund
EVA:
no
nany:
no refund?
EVA:
http://www1.wholesale-dress.net/return-feedback-a623.html
nany:
i would like you to tell me
nany:
dont always reply on the website
nany:
if you are working there... suppose to know the company policy
EVA:
the shipping fee need to pay by customers if u want to refund ,thats can be expensive
nany:
noo.. you dont understand me
nany:
i asked you.. do you guys refund
nany:
and not return
nany:
of couse we know the shipping fee will be expensive
nany:
EVA:
the shipping fee need to pay by customers if u want to refund ,thats can be expensive.....
nany:
this tell me you force us not to return to get refund.. just accept whatever quality we get even if the quality we get is bad..
EVA:
we have orders thousands everyday ,most customers satisfied with us
nany:
what if for those are not satisfised
nany:
do you refund?
nany:
do you understand my question or you dont?
nany:
i dont care how many orders you guys have everyday
EVA:
not accept mosty
nany:
not accept refund???
DONT BUY FROM WHOESALE-DRESS.NET.. THEY DONT REFUND !!! YOU WILL LOSE YOUR $!!!! OH MY GOD!!! I JUST LOST$300 HERE.. ><
ReplyDeletereally a disaster, ordered 2 months ago, bad quality items, waste of money and time. They send me dress with hole and bad sewed dresses, ordered black dress and sent me brown one. I've just received a refund for the out of stocks items i've paid, 8days ago emailed them through their website ,applying for refund for my remaining money, no response until i filed a dispute at paypal, deferred status (more than 45 days after the transaction), and quickly they refunded. A very tiring transaction, promise not to buy from them again. Sorry for the bad english.
ReplyDeletethey asked us to fix the problem ourselves and only willing to refund $2. we spent $200 and they were only willing to refund $2.....><
ReplyDeleteno more than $2. the quality is bad and service is even worse! the customer service knows nothing about their products. what a scam!
people watch out for this wholesale dress.net!!!!
This website is horrible, the photos are amazing the whole scheme is amazing. But I have tested their products my self 2 weeks ago I have received the products and they used the cheapest fabrics. Not only the strings are long and not cut, the sewing is not correct and the the thread used was poor quality... they pull apart in one wash.
ReplyDeleteThey used the thinest poorest quality of fabric!!!
The white color is dirty with pen lines every where and you can't clorox or removed them. Some have holes like the rat had chewed them it was a nightmare and you cant return them because shipping is very pricey.
I have to say that when I brought this to their attention all I got is sorry to hear that. No words that says we will try to improved etc.. The online chat are the worse rude people they make you want to cry!!!! I have ordered 24 items and 1 item that was probably some what o.k the rest was disappointing and smelled like paint thiner!!!
It's a simple problem that they can obviously fix, but I don't think they have the desire to do it.
Hi,
ReplyDeleteYou gals mean "wholesale-dress.bet is Worst?
Anyone know about carlvinoparis.com?
Please tell me more
Thanks
i am from malaysia.i'm too late reading about this. i'm worried because i'm the one of customer to wholesale-dress.net. i order 4days ago..and still waiting their to shipping out my order.. sad :(
ReplyDeleteWow!. I bet they wish now that your order was once they never messed up! Good job of exposing them. Goodluck.
ReplyDeletePlease u guys if U have a good axperience with calvinoparis.com
ReplyDeletebecause it seems pretty cool in Calvino,..
anyone ever did ordered there?
need some reviews pls :D
Thank you for all this feedback! I found the link on perezhilton.com its a popular gossip site and browsed the wholesale-dress.net. It looks legit so I started putting items aside to purchase. I was a little skeptic because the items were so cheap and the shipping was ridiculous.I decided to do a little research before ordering from them I found a few reviews but, its from the same website. I continued my search and found this Blog and and found all these negative comments about this site and I'm so glad I didn't go through with my order.
ReplyDeletei am a regular costumer of W-D.net the first time i ordered from them was fantastic..i can say i am lucky at that time...after that it turned into a worst nightmare..they sent me wrong items and they also sent mostly damage items..and they will never ever sent a refund..the last time i was in that site was a total disappointment that the online personnel said that my order was sent already that morning,and they will update my account and promise to send an email providing the shipment details.but later that day i checked my account and my email and i dont get any updates,so i contacted the online operator again..and she said that they are still processing my order and they will send as soon as the items is ready.i waited for 11 days and my order is still preparing..that makes me freaking mad that THEY LIED TO ME making me believe that they have sent my order
ReplyDeleteHi everybody! Please check my review about wholesale-dress.net on my blog
ReplyDeletehttp://newmoya.blogspot.com/2011/07/my-orders-from-wholesale-dressnet-part.html
Thank u for sharing. I just wanted to order some clothes.
ReplyDeleteWell i don't know if all these comments are true but i ordered uhmm i think 2 months ago and had no problems with it..
ReplyDeleteI ordered a small camera bag and the shipping was more than the bag :/
ReplyDeletethe bag was bad quality and when it said leather it was actually a really shiny plastic :/
wasn't very happy with it
plus you can find alot of people from China selling on Etsy.com with the same prices and about 3-5$ shipping to usa :]
I don't know this site but I read a lot of bad reviews about it. Too bad for other online wholesale clothing business.
ReplyDeleteMarielle of wholesale house of dereon
Guys, there is an old saying that "cheap things will not be good things". I suggest avoiding those China-based sellers like wholesale-dress, fashion71. I had too many bad experiences with those China-based ones. You will be lucky if 30% of the things from them can be used.
ReplyDeleteIf you really want to buy, I suggest those Hongkong-based ones like JE551.com or CCT. They are honest and responsible.