nomoredressnet said...
I have the same terrible experience with Wholesale-dressdotnet. The worst ever!
Of all my orders, none were shipped the way it should be. Every order had out-of-stock issues, I kinda understand that because it is such a huge fleet. But when they asked you to replace, you did, and you ended up receiving a mix of all, from the initially out-of-stock to the replacement. Then of course, you owed them money! Yay yay!
What is more, they reserve the right to split your order without fulfilling it. This time, they asked for no replacement, or sometimes they would just put junk in there. The shipping rate is consequentially higher, which is already too high. I did receive a huge chinese Vogue magazine (weighed no less than a pound), and a 4-year-old calendar of the bastard Chen Guan Hy!
And the customer service, oh god... They call you "dear" as if you were in freaking kindergarten and they walk out of the conversation with no regard to your presence. Very disrespectful. Very bad English, too, so bad even for someone who doesnt really care like me. Cant take it any more.
May 26, 2009 8:15 PM
Wednesday, May 27, 2009
From nomoredressnet
I guess it is so cheap, there will still be people tempted to try to buy from them.
Subscribe to:
Post Comments (Atom)
I just had a horrible experience with these sellers after a string of barely acceptable shipments. I want to share it because unlike you girls, my bad experience showed up when I didn't expect it. This just goes to show that there is nothing stopping these people from abusing their customers. I was a regular customer. I would order from them about once per month because I have a store that I would offer a few of their items in. I always had to be careful with what I would order from them and just stick to what items I knew they could do right (out of many that they botch up).
ReplyDeleteI have ordered from carlvinoparis.com and cctfashion.com. These two have the best quality when compared to wholesale-dress/net and the best service. W-D.NET will send you stuff that is about 30-50% just barely acceptable, and the rest will be fine. I would regularly send in photos of my stuff for merchandise credit. What makes W-D.net different is that they make you copy a form from their website and then past it into an email. Then, you have to email it to the aftersale dept after filling out several lines, some which require you to go back and forth from the website, getting info. Once you do this, you upload the photos and they are supposed to get back to you. This is so much more hassle than the other two sites that I just mentioned. I just reply to a message that carlvin or cct sent me saying what order it's from and what item number it is and the cost of the item with the photo. The next thing they do is give me a credit or refund. Carlvinoparis.com gives refunds, I have never asked CCTfashion.com for a refund because I am a regular customer. I just get store credit. Also, CCT will not rip you off on the shipping because they have on several occasions sent me a refund of the excess shipping price after they have sent it out. When I get refunds from carlvinoparis, they will refund the shipping cost for that one item as well as the cost of the item if they had to withhold it from the shipment because it wasn't good enough quality to send.
Anyway, the last order I made with W-D.net will be the last. They ripped me off for about 50 dollars worth of stuff that was stained, not sewn correctly and coming apart. I had to manually fix others. I had sent in a claim for 5 items. They didnt reply. I sent it again a day later, still no reply. I spoke to the online rep on the website who said she would ask them to look into it. The next day I got a message that they would not take responsiblilty for the damages, claiming that it was not their fault. I was shocked. Before that, I had about 3 items that were coming apart or stained and they just gave me a merch credit for 70% of it! I will never bother with this site again. They are truly in it for themselves and don't give a crap about keeping you as a customer or helping you with your issues when you need it the most.
furthermore, what you see is half the time, not what you get. The photos look much better than the stuff you get and the quality is always sub-par when you compare to other chinese sellers. CCTfashion and carlvinoparis are the only ones I will trust from now on and I am so done with wholesale-dress.net.
Did you know that you can actually go the website and post comments on the item listings saying how horrible they are? I haven't checked to see what they did with my comments, but i was able to make several of them. You should try it. Hopefully we can help them put themselves out of business. Its clear that they offer sub-par items and service. Watch out or any reviews that are good for this site because they now know about the blog and may try to post things about themselves.
Lmao @ your posts. I know this was long ago. You must've been the "unlucky ones" I have order 10x plus from wholesale-dress.net and never have any problems. They do tend to have alot of out of stock items, but that's not a big deal. You must not be Asian, maybe that's why! You need to get a Asian last name, they will treat you better roflmao!! All their clothes was packaged properly brand new and with tags. It takes about a week to get to my place by FedEx. Great to hear that other people backed up from purchasing from their website, otherwise there will be more out of stock items. LOL! Cheers! v(^_^)
ReplyDeleteI would definitely not order from "jstyleshopper.com" they have the ugliest clothes!! China seller don't do things the same, but to treat non-Asian people better? That's another story ROFL!!
They call you "dear" just to be nice to you alright. You want them to call you by name? Who are you to be called by name friggin rednecks? Customer service in China? Who gives a *beeeeep* They're not in A-m-e-r-i-c-a DEAR! ROFLLLLLLL!!!! Lol I pity you deeply, but I really don't care because you're probably non-Asian. You don't like to purchase from them? It's fine with them seriously. They have customers all over the place. And you? You're just not a matter. I love my Asians! wooot! V(^.^)V
Hi. I should have read the reviews before actually buying but i was lured to the very cheap prices on wholesale-dress.net and had gone through the same experiences. it has been 10 days now and i haven't received my items. the company's reasons are: the clerk is absent, it is a weekend, we are still preparing etc. I sent my payment on a weekend they didn't have a problem receiving it! I complained to their chat support and got a scolding from them that if i had so many complaints then i shouldn't just buy... they keep calling me "dear" which pisses me off coz these people over promise yet under deliver. i was also wondering why shipping is automatically "UPS"?? don't we customers have a choice? i asked them if it's possible to have "EMS" they said there is no "EMS" service in my country... what??? i will not sacrifice quality and good service over price in my next purchase which would most definitely be not online!
ReplyDeleteHey, if you're really mad over all this (and I assume you are, of course), try reporting them. Go onto their home page, and scroll all the way down. You'll see all the images for Visa, MasterCard, PayPal, UPS... etc, etc. Those seals are there to assure consumers of the trustworthiness of the merchant. Click on the PayPal and Trustwave images, and report them. E-mail them your pictures and tell them what happened. Then post everything up on here and tell us how it goes. Good luck!
ReplyDelete