An update from one Anonymous buyer.

Thanks for all Anonymous' contribution.
I am very happy to update posts with other people experiences with this particular scrupulous online seller.

Hihi Anonymous,
I guess they don't refund YOU if they have SENT out something to you. No matter if that is NOT the one you ORDERED or it is FAULTY or if it is not the size. AS LONG as something is SENT out, that is the END of it. I got a REFUND because there are some orders that are not sent out at ALL. But in the end, the SHIPPING is CRAP because average out, the shipping cost is NOT WORTH it at ALL! Anyway thou cheap really is not worth all the TROUBLES. Spread the word out!

They are being a BULLY because we cannot possibly FLY over to china to solve the case right!?

Anonymous said...
omg, they are not going to fix the problem! after all the emails that i sent to them, they decided to end the case without any partial refund at all. am i that unlucky?

here is what they emailed me last:

Date: Sat, 9 May 2009 09:32:24 +0800
From: after-sale@wholesale-dress.net

dear
This case is ending now. For the result will not change.
have a nice day!

Yours faithfully,
after-sale.


2009-05-09

--------------------------------------------------------------------------------

After-sale Team

What kind of service is this? coward was what i replied back still demanding them for my refund. I will keep you guys posted for any future correspondance.

It is true that they are giving other China sellers a bad reputation.

May 8, 2009 9:21 PM


I am guessing this update is from the below comment you sent.

Anonymous said...
They are so dishonest. Sending faulty items (wrong in everthing, eg. material, style, size, etc...)and will not resolve the matter properly. They would only give you small part of the refund back (about 20% of the item price only) if they want to, otherwise they will come up with a ridiculous reason not to refund anything at all. They will try their best to rip you off. At the end, you are not buying cheap as you are paying for those faulty products that they sent.
WHOLESALE-DRESS.NET (wholesale city) is a very bad seller that i have ever experienced.

Hopefully more people can find their way here and read about all these experience by different people to BEWARE of this seller.

Other Anonymous readers sharing their experience.

Maybe we are just the unlucky few but WHY TAKE RISK when you have to make HUNDREDS of dollars for MINIMUM order to risk so much PROBLEMS and TROUBLES. Seriously I rather you spend that ONE HUNDRED DOLLARS on ONE expensive dress to save on all the 'DRAMA' that you have to FOLLOW up later on!

Hi all, these are Anonymous readers who commented on my blog, and not my personal experience, so read with your own caution. I understand that there are alot MORE people who like me wanting to warn other people of this PARTICULAR seller because everything on their websites and their pricing look too good to be TRUE. YA, it is TOO GOOD to be true! And I learnt my lesson, hoping my lesson can help LESS people to be CON by them!

My reply : Hi, I understand how PISSED you are, in the end I am so angry with myself, I just throw ALL the order away. Looking at the RUBBISH make me so pissed with myself. Anway I learnt a lesson and now I seldom buy any clothings from CHINA ONLINE websites. They really give A BAD name for other China Online sellers.

Anonymous said...
This is so TRUE! I bought products from them too, so happy that i found what i am looking for. I made a big (for me it is big)purchase from them, $250US.

I have to follow up my order almost everyday, reminding them of my order and asked that they check the items before sending them out.

Despite the fact that i've politely asking them to send me the correct items that i've ordered, they sent me 40% of the items that are not as described. FAULTY with wrong style, wrong length, wrong sizing (one of the free size items would ONLY fit a 3-4 YEAR OLDS- and i am not joking), bad materials...etc.

After so many emails (i keep emailing them even when they dont reply to my emails), they still cant solve the problems to the acceptable standard. I am so upset!

Their refund policy is ridiculous! They wont exchange for the correct items for me. They would only give 30% REFUND for items that THEY THINK they should (after making me providing them with proofs... - WASTING SO MUCH TIME!!!), and will not refund anything for the postage. Therefore, i am paying 70% or more + postage cost for items that i will not wear.

After all, i think we are not getting the products cheap as we are paying for those FAULTY products that they sent too.

Very dishonet seller!

This is a bad seller!

May 6, 2009 8:03 AM

My reply: YAH the products send are RIDICULOUS, doesn't look ABIT like what is SHOWN online. TO make things worst, their QUALITY are ridiculous. TOTAL RIPPED off!

Anonymous said...
They are so dishonest. Sending faulty items (wrong in everthing, eg. material, style, size, etc...)and will not resolve the matter properly. They would only give you small part of the refund back (about 20% of the item price only) if they want to, otherwise they will come up with a ridiculous reason not to refund anything at all. They will try their best to rip you off. At the end, you are not buying cheap as you are paying for those faulty products that they sent.
WHOLESALE-DRESS.NET (wholesale city) is a very bad seller that i have ever experienced.

May 7, 2009 6:26 AM

To Anonymous who thinks I am compeititor

This is JUST my Personal Opinion and personal Experience, one can choose to ignore what is written here. And order at your own risk. There are Thousands or Millions of Online retailers and I don't know how it would help MY OWN Business (if I have one), if I only target only ONE online retailer to write SUCH a LONG and Lenghty POST!?Hahahaha But if you are one who does this, YOU must be a GENIUS to think of such to 'plot' against ALL competitor of your business.


I am just a VERY angry and PISSED off ex-customers of them!

And even if I am a competitor and if they hadn't provide such bad business ethics or services, I wouldn't have anything to write, CORRECT?

Other BAD REVIEWS found

EVERY BUYER NIGHTMARE!!
ORDER FROM THEM AT YOUR OWN RISK!
IRRESPONSIBLE SELLER & UNRESPONSIVE .

FROM :
www.sgclub.com
www.weclick.sg

http://www.sgclub.com/singapore/never_buy_online_127573.html

My encounter with them is a very bad experience.

Firstly, I made payment within 5mins after I placed my order and is very pleased that they replied me to confirm receipt of my payment within 30mins. They replied with this
"got your payment . now we are processing your order. will take 2-5 business days to finish processing then send out. any further informations we will contact you asap."


After 1 week, they did not get back to me at all so I followed up with an email

Hi,

It's been almost a week and I have not received any reply from you. Please advised on the status.

Thanks.


A reply from them was received a day later.
we'll send out today or tomorrow then provide you the tracking number.

any other questions just contact us.
thank you


However, 3 days later there is still no news and reply from them to inform me that my item has been shipped. After another week of pestering them for news and filing a dispute with paypal to claim back my money, they finally replied and give me my tracking number and told me item has been shipped.

When I received my item, I am so shocked! 20% of my orders are wrong. When I emailed them to check, their reply is a simple "We followed your order." As they had a msn live help, I added them and request for clarification. I even showed them the items I have received through webcam and asked them if it matches to my order list. The person who attended to me is simply rude and unhelpful. She keep putting me off by saying that everything is in order and she see nothing wrong. After that she blocked me from her msn. I added the same person with my other msn id and asked for help and when that person realised that I am the same person, she blocked me again.

It is clearly stated on their site that they offer return and exchange if order is wrong but it seems like that's not what they are practising in reality.
It seems like they only response fast in receiving payments and other issue is not their main concern.
Emailing them is no help because they don't reply to my mails at all. 3 emails went and 2 weeks passed and no news. I have given up and just treat this as a bad lesson learn. Once bitten, twice shy. From that time onwards, I avoid all China sellers and only deal with reliable suppliers for my sprees.

For total US$300 orders, they send me stuffs that looks cheap and some items are even torn! Luckily some of my spree buyers are understanding and doesn't blame me for it.

Everyone please take note and be aware of such DISHONEST China seller online and avoid them at all cost!

http://www.weclick.sg/Forum/tabid/56/forumid/39/postid/1053/view/topic/Default.aspx

24/10/2008 12:09 PM
I found this online store from Taiwan
(www.moebox.com.tw). They are rather slow in service, took 10 days to tell me
most of the items I order is out of stock. When i check with one of their
customer service via msn regarding my refund, his attitude is damn lousy. I only
asked 1 question, has my refund been processed since they said 7 working days.
He actually reply me, that he's busy and for any updates on my refund juz check
under my profile from their web. I did check before i enquire via msn, cos I
have acutually received my orders but the status they indicated there was "Still
in process".

I wrote in to complain about this customer service, they
actually reply me that I am rude, lowly educated, etc. They actually personal
attacked my integrity, character when they dont even know me. And the best thing
is they tell me they have black listed me cos they can't stand my attitude.
Funny when this is the first time i ordered from them and it's going to be the
last time.

I have met another online store with equally bad service
attitude (www.wholesale-dress.net). They are very lousy too and their clothes
quality sucks. Trust me! dont ever buy from these 2 sites.

If you have more link feel free to drop me a COMMENT, to prevent other people from getting SCAMMED!