My Experience with Ordering from wholesale-dress.net

My order is made somewhere in Sep/Oct 2008, and I decide to push up my write up on my experience on the first page for easy references. Please scroll down for more experiences and comments from others.

EVERY BUYER NIGHTMARE!!

ORDER FROM THEM AT YOUR OWN RISK! 
IRRESPONSIBLE SELLER & UNRESPONSIVE .

FIRSTLY, I ordered on 12 Sept 08 and they took 10days to shipped out the item which also took me 2 emails of reminder before they REMEMBER my order.

Contributed by : Lisa A

How many items have you received for your order? 9 (but I ordered 11 items!!!)

YOU DON'T NEED ANY EXPLANATION I THINK THAT THE PHOTOS ARE ENOUGH, I'M REALLY DISTURBED FOR YOUR BEHAVIOUR!!! I ABSOLUTLY WANT MY MONEY BACK!

YOU DON'T SEND ME TWO ITEMS AND YOU SEND ME THAT ORRIBLE PAIR OF PANTS WHICH ARE NOT THE ONE I ORDERED (DH11042512), FURTHERMORE THERE IS A WHOLE IN THE RED DRESS (BX12020901) AND ALSO A BLACK STRIPE ON THE FRONT!!!! NOT TO MENTION THE SHORT PANTS WHICH DO NOT HAVE WHOLES FOR THE BOTTONS!!! UNBELIVABLE!!! AND WHAT ABOUT ALL THOSE WIRES THAT ARE HANGING FROM THE GRAY SUIT?!? NO WORDS.

Click here to see more pictures contributed ...

Contributed by : kardan@xxx.com

kardan@xxx.com
i have   been wronged by wholesale.net and i have sent over 50 emails where they keep calling me dear and saying its fine just acceot  the purse i got is  broken in side under fabric so wont stand and smell of mildew this site needs to be closednbelow is two pics my damaged one and other is what its sopose to look like.

Shared from a wholesaledress customer 2012 Jan 10

I order just one thing, thankfully. The "Hot Sale Super Thickened Design Warm Coat" looking I should have guess by the name that this was full of it. $44.59 yeah stupid me never again. Anyway the "COAT" (more like hoodie sweater) was completely different than the picture. Low grade materials used all around the only positive is that they are well stitched together. If I could send a fist by email ...*sigh* oh well wish I'd found this blog sooner. Spread the word everyone!!!

WHAT he SEE online.

Woah very Korean style!

Thick FLUFFY material!

What HE GOTTEN!

Where is the POCKETS? Erm where is the similarity!? 

And he paid almost USD45.00!

!!!

Shared from a wholesaledress customer

I guess expectation of everyone is rather different. Most of the items I see in her youtube of what she posted is TERRIBLE and so different from what is show online but she can say 'It's nice'. Maybe I have too high an expectation for something I am paying for. I guess she is too NICE.

 

Contributed by : Natasha K

I ordered items on 200$ but got bad sizes and some items where totally wrong, they sent me kids glasses instead of adult. And now i’m frustrated, because i can’t return items back – it’s expensive and can’s wear the items – because sizes are all small! Customer service is not going to help, i wasted 1 month emailing with them….

So don’t waste your time and money, run run run away from this site.

I wasted a lot of money….

What she wanted ...

What she gotten ...

NOT affilate of Wholesaledress!

Please note I AM not a affiliate or endorsed by or ANYWAY related to

wholesaledress DOT net

I will delete any comment that are NOT related to this blog.

Thanks!

Do you want to help others?

If you would like to help others? Send in photographs of what you think you bought from the websites (photographs from websites) and what you have ACTUALLY recieved. 

Send photographs to :

wholesaledressdotnetreview @ gmail.com

Read on for More comments!

To Believe OR NOT to believe is Everyones' choice. What I am doing here is to share a VERY bad experience.


Like I say before; CHEAP? YES!
In the end because of the senseless and no LOGIC shipping cost, it ain't cheap either, and I treat it as a lesson learnt!


Worth the effort? DEFINITELY NO! If you are that LUCKY ONE, good luck to you and hopefully you continue to have that 'GOOD LUCK'! But this has nothing to do with Race or me being bitter about the whole incident. I also blame myself for being blinded by the 'cheap' clothings. Now I know better, and plus I can afford the 'Lesson', I paid for. And not everyone can afford to make such silly mistake!!


And we should be thankful to those who also commented and hopefully MORE people would come and see this small blog here and RECONSIDERING from ordering from them. If you are one who want to help, tell me your story :)

Angelica Giselle said...
OMG this is the worst place to order from!! I just received my order after 2 weeks of constants fights! The customer service staff is very rude and the chiffon fabrics are horrible! DON'T BUY FROM THEM!

April 6, 2010 4:26 PM

Anonymous said...
Lmao @ your posts. I know this was long ago. You must've been the "unlucky ones" I have order 10x plus from wholesale-dress.net and never have any problems. They do tend to have alot of out of stock items, but that's not a big deal. You must not be Asian, maybe that's why! You need to get a Asian last name, they will treat you better roflmao!! All their clothes was packaged properly brand new and with tags. It takes about a week to get to my place by FedEx. Great to hear that other people backed up from purchasing from their website, otherwise there will be more out of stock items. LOL! Cheers! v(^_^)

I would definitely not order from "jstyleshopper.com" they have the ugliest clothes!! China seller don't do things the same, but to treat non-Asian people better? That's another story ROFL!!

May 16, 2010 11:29 PM

Anonymous said...
You probably working for wholesale-dress.net. Try clean up their bad reputation.LOL
I live in USA, I order them before take forever my order arrive.

Here is my review:

Service - Not good, but not worst. (Having Asian last name treat you better)LOL BULLSHIT


Quality - Average, some actual items does not match website pictures, you get what you pay for.

Shipping fee - Overcharge

Refund - Don't even think about it, you don't get what you pay for.

I have order from jstyleshopper.com before, fast shipping only take 3 days arrive only is you in USA, some items quality is very good some items is average and great service, price is little bit high.

There is few Korean Clothing website in USA, go search on Google. If you mind ship from oversea go order from CCT-Fashion.com.

May 26, 2010 8:52 PM

Anonymous said...
Three pcs out of stock but I paid loads for the items including shipping fee but they only gave me the actual cost of the items withouth shipping fee so they owe me about 30 dollars... TERRIBLE

go with je551.com , only a few days to prepare 1 or 2 then you have your tracking number.. hardly ever any out of stock items.

July 2, 2010 12:48 AM

STupidwholesale said...
GUess what?? i ordered bunch of clothing and they shipped out 3 items that i dint order and guess what again?? i paid for it???! isnt it ridiculous? and you know what they said? " they are very sorry and that they will just send me an additional dress once i order again" the hell! and they dont refund!!!!!

July 2, 2010 5:05 AM

Heddle Kate Rosete said...
hi everyone! I am so grateful that I stumbled upon this blog. Just earlier this week, I was planning all the products I was going to buy from wholesale-dress.net. I already added some item to my cart and was already planning to finalize my order tonight.

I was originally looking for voucher codes for discounts for the site when I stumbled upon this blog through google.

I was about to dismiss top-dresses.net for wholesale-dress.net. But thanks to this blog, I'll stay loyal with top-dresses.net.

Again, thank you so much!!!

July 14, 2010 4:17 AM

Tsubaki said...
I was about to order loads from wholesale dress. Thank you for your review :)

July 14, 2010 6:31 PM

Anonymous said...
I bought things from this website twice & I received my items fine but yes the shipping price were ridiculous,they are more expensive than the items I bought and is not like what it says on the shipping rate on the website. I'm having problem communicating with them because their English is broken. And they ship my item after 2 weeks from the day I put my order & took another 3weeks to get to my place.Luckily I never ordered more than just 3 items at once. Some of my booked items are not re-stocking at all, I've been waited on this one dress but until now, it is still out of stock.It's been 4 months now if I'm not mistaken (as usual no email/message has been sent to update me)..Overall what I can say is, they are just bunch of unprofessional sellers who trying to rip you off by selling cheap product(not high quality/provide good service/ anything) but they will charge you more on the shipping & "at your own risk" thing to get their profit for the day...

August 5, 2010 10:29 PM

Anonymous said...
I had my first purchase with them weeks ago and it was terrible too. The blouse was even too far alike from the ones in the picture, there were so many left over threads. I know I have read this blog before but didn't realize to make a second thought when I purchased with them. I will never go back to them ever. Thanks for your blog!

August 6, 2010 2:29 PM

Shoppaholic101 said...
Hi. thanks for doing this blog. i have talked to them and told them to at least give me assurance that what happened to others will not happen to me well they gave me a name. Rong Jiang. When I asked them who I should contact personally since I am a lawyer and I would like to know the person I can pin down when things will not be right. Yes I am from Russia but I know how to speak English and talk properly but they really are pain in the ass when it comes to language barrier... Even the Russian Support. I don't know why she can't understand what I want. Anyway. Hope nobody's gonna buy from them. Please... Don't ever buy from this website ever...

June 14, 2010 11:00 PM

Jenny said...
These people are bastards, I've also faced the same problem and have been emailing/calling them for 2 months now and they still won't refund me for the defective items. How they're still in business, I don't know, but I sincerely hope karma comes back to kick them in the ass one day.

June 18, 2010 6:16 PM

Angry said...
My order of around 12 pcs took a week for them to wrap up and package..

placed on 24th june i#ve still not got it.. although they have sent me a tracking number..

3 items were out of stock but they have not refunded me for the shipping cost for these three items(which is most of the time around the same price as the actual items each)

I#ve asked twice and they said they'll do it later.

ONLY ORDER FROM THEM IF YOU ENJOY BEING RIPPED OFF

July 1, 2010 1:01 AM

Anonymous said...
All photos, website links, texts are FAKE!!! They are all copied from other websites and the photos are stolen from Taiwanese Yahoo sellers!! They make everything together and pretend those are their own things! Those are what CHINA seller do! FAKE, NO COPY RIGHT, LIE, NO AFTER SALE SERVICE! One you've paid for them you can't get your money back!!!

Be careful!!

September 22, 2009 4:04 AM

the STUPIDEST comment goes to ...

And the STUPIDEST comment goes to ...

Anonymous said...
Lmao @ your posts. I know this was long ago. You must've been the "unlucky ones" I have order 10x plus from wholesale-dress.net and never have any problems. They do tend to have alot of out of stock items, but that's not a big deal. You must not be Asian, maybe that's why! You need to get a Asian last name, they will treat you better roflmao!! All their clothes was packaged properly brand new and with tags. It takes about a week to get to my place by FedEx. Great to hear that other people backed up from purchasing from their website, otherwise there will be more out of stock items. LOL! Cheers! v(^_^)

I would definitely not order from "jstyleshopper.com" they have the ugliest clothes!! China seller don't do things the same, but to treat non-Asian people better? That's another story ROFL!!

April 28, 2010 10:08 PM

Firstly I really don't know what it has to do with being CHINESE or ENGLISH or MALAY or Peranankan! And from which part of this WHOLE blog tell, this STUPID JUVENILE idiot what kinda of Race or Nationality AM I!? Or you are telling people you are CHINESE because YOUR ENGRISH sounds STUPID. YOU ARE SUch a disgrace to your OWN race! By the way, if You cannot write in PROPER ENGRISH, maybe you can write in your OWN LANGUAGE, whatever that is!


And do you EVEN understand the meaning of ASIAN? GO GOOGLE it and be precise, what you mean by being ASIAN! Asian DOESN'T only IMPLY CHINESE, if that is what you meant!


And I do admit I am the UNLUCKY ones, and so does alot of people who have made purchased. If they are doing a fair business, they shouldn't even have ONE UNLUCKY customer to 'spread' the words around! And if initially there is ONLY ONE of me, then OK I am unlucky. BUT IT SEEMS like there are getting more.


By the way, so far there is only ONE LUCKY you. What are the ODD huh!?

In response to Comments Made

>> I truly need to get a life, because I am just a BORED housewife with no kids to look after and better nothing to do BUT I do HAVE time to burn!
Envy me, you stupid ...

If your comment doesn't help, please shut up and OH by the way, you need to get a BRAIN!

Anonymous said...
wow you really need to get a life... =/

September 19, 2009 1:00 PM

>>I doubt ALL china sellers are such but still BUYERS beware!
Not to mention buying online, EVEN when you are in CHINA and at the store ITSELF, there is no guarantee the stuffs they sell you are as they claim. SO, cheap doesn't equate to QUALITY.

Anonymous said...
All photos, website links, texts are FAKE!!! They are all copied from other websites and the photos are stolen from Taiwanese Yahoo sellers!! They make everything together and pretend those are their own things! Those are what CHINA seller do! FAKE, NO COPY RIGHT, LIE, NO AFTER SALE SERVICE! One you've paid for them you can't get your money back!!!

Be careful!!

September 22, 2009 4:04 AM

Response - Anonymous 2:28

THIS IS NOT A FARKING AFTER SALES WEBSITE FOR WHOLESALE-DRESS, STUPID!
This is a personal BLOG whereby you can tell me your story and help OTHER people who might get cheated.

MY BLOG DOES not WORK for WHOLESALE-dress!
Is she stupid or Blind or she cannot read english!???

STOP coming here ASKING FOR $$$$, I don't OWE you a FREAKING DIME, STUPID!

AND YES it is your OWN Freaking Problem to FIND a way to get them to refund you.
AND not by visiting my BLOG you stupid ASS because I don't work for THEM.

THIS IS A PERSONAL BLOG, NOT A AFTER-SALES blog for them!

Anonymous said...
What the f...... Is that my problem. i already send them my message, but they told me to put a comment on the after-sale. they will solve my problem. so wHAT should i do? what kind of wholesale web is this? i jus want my refund? why is it so complicate?

July 19, 2009 2:28 PM

OK Morale of the story, it is hard to get refund from them FULL STOP!

Response to Ms Carlinaphn

I don't really want to SCOLD people, but how come there are customer coming to my sites aasking for REFUND!? What a joke, don't know whether I should scold her for her stupidity or pity her for her ignorance ...

Ms Carlinaphn, PLEASE get your MONEY from Wholesale-dress.net.
I DON'T work for them, get YOUR FACTS RIGHT!

carlinaphn said...
hi. can u return my money? the amount is $50.47 and one of the clothes is missing the code is X09050317-1 US$ 5.75. can i get my money as soon as possible? thk

July 12, 2009 9:54 PM

Another review from Juniorsweet :

Hihi Juniorsweet,

I have ordered stuff from CCT and Je551.com, and both has provided excellent and are very quick with their response. Like you explain, if certain goods are out of stock, they will actually enquire whether we want to wait for stock or we want separate stocks. In one occasion je551.com didnt even charged for the 2nd shipment. I cannot comment on the material, but at least they didn't come with stains or torn!!

Hope more people read reviews first before they took the plunge to get their stocks from this certain irresponsible supplier

Thanks for your contribution!!.

juniorsweet said...
I just had a horrible experience with these sellers after a string of barely acceptable shipments. I want to share it because unlike you girls, my bad experience showed up when I didn't expect it. This just goes to show that there is nothing stopping these people from abusing their customers. I was a regular customer. I would order from them about once per month because I have a store that I would offer a few of their items in. I always had to be careful with what I would order from them and just stick to what items I knew they could do right (out of many that they botch up).

I have ordered from carlvinoparis.com and cctfashion.com. These two have the best quality when compared to wholesale-dress/net and the best service. W-D.NET will send you stuff that is about 30-50% just barely acceptable, and the rest will be fine. I would regularly send in photos of my stuff for merchandise credit. What makes W-D.net different is that they make you copy a form from their website and then past it into an email. Then, you have to email it to the aftersale dept after filling out several lines, some which require you to go back and forth from the website, getting info. Once you do this, you upload the photos and they are supposed to get back to you. This is so much more hassle than the other two sites that I just mentioned. I just reply to a message that carlvin or cct sent me saying what order it's from and what item number it is and the cost of the item with the photo. The next thing they do is give me a credit or refund. Carlvinoparis.com gives refunds, I have never asked CCTfashion.com for a refund because I am a regular customer. I just get store credit. Also, CCT will not rip you off on the shipping because they have on several occasions sent me a refund of the excess shipping price after they have sent it out. When I get refunds from carlvinoparis, they will refund the shipping cost for that one item as well as the cost of the item if they had to withhold it from the shipment because it wasn't good enough quality to send.

Anyway, the last order I made with W-D.net will be the last. They ripped me off for about 50 dollars worth of stuff that was stained, not sewn correctly and coming apart. I had to manually fix others. I had sent in a claim for 5 items. They didnt reply. I sent it again a day later, still no reply. I spoke to the online rep on the website who said she would ask them to look into it. The next day I got a message that they would not take responsiblilty for the damages, claiming that it was not their fault. I was shocked. Before that, I had about 3 items that were coming apart or stained and they just gave me a merch credit for 70% of it! I will never bother with this site again. They are truly in it for themselves and don't give a crap about keeping you as a customer or helping you with your issues when you need it the most.

furthermore, what you see is half the time, not what you get. The photos look much better than the stuff you get and the quality is always sub-par when you compare to other chinese sellers. CCTfashion and carlvinoparis are the only ones I will trust from now on and I am so done with wholesale-dress.net.

Did you know that you can actually go the website and post comments on the item listings saying how horrible they are? I haven't checked to see what they did with my comments, but i was able to make several of them. You should try it. Hopefully we can help them put themselves out of business. Its clear that they offer sub-par items and service. Watch out or any reviews that are good for this site because they now know about the blog and may try to post things about themselves.

July 1, 2009 5:30 AM

From nomoredressnet

I guess it is so cheap, there will still be people tempted to try to buy from them.

nomoredressnet said...

I have the same terrible experience with Wholesale-dressdotnet. The worst ever!


Of all my orders, none were shipped the way it should be. Every order had out-of-stock issues, I kinda understand that because it is such a huge fleet. But when they asked you to replace, you did, and you ended up receiving a mix of all, from the initially out-of-stock to the replacement. Then of course, you owed them money! Yay yay!

What is more, they reserve the right to split your order without fulfilling it. This time, they asked for no replacement, or sometimes they would just put junk in there. The shipping rate is consequentially higher, which is already too high. I did receive a huge chinese Vogue magazine (weighed no less than a pound), and a 4-year-old calendar of the bastard Chen Guan Hy!

And the customer service, oh god... They call you "dear" as if you were in freaking kindergarten and they walk out of the conversation with no regard to your presence. Very disrespectful. Very bad English, too, so bad even for someone who doesnt really care like me. Cant take it any more.

May 26, 2009 8:15 PM

Just sharing a bad experience out of goodwill.

I start this blog to share a experience. A BAD ONE!
And I see people commenting online because I used RED to highlight my anger, the whole thing look FAKE! Why do I want to create a whole fiasco if it is not real.

Scam,how do you define it?
scam - deprive of by deceit

They post a picture and the clothings that came doesn't even come close to what is shown online. 2 Piece of the items I wore, was OUT OF SHAPED after one wash. Shipping wasn't as claimed ONLINE by weight, they charged as they like and claim OUT OF STOCK, but shipping was NOT refunded pro-rated, because OUT OF STOCK.

No email to say what is happening.
You have to figure it out all by yourself and the after SALES was terrible. The email back and forth, back and forth. You feel like you are communicating with a retard.

Cheap definitely, worth all the trouble and effort.
DEFINITELY NO!

You do not need to thank me BUT I am confirm REAL!

An update from one Anonymous buyer.

Thanks for all Anonymous' contribution.
I am very happy to update posts with other people experiences with this particular scrupulous online seller.

Hihi Anonymous,
I guess they don't refund YOU if they have SENT out something to you. No matter if that is NOT the one you ORDERED or it is FAULTY or if it is not the size. AS LONG as something is SENT out, that is the END of it. I got a REFUND because there are some orders that are not sent out at ALL. But in the end, the SHIPPING is CRAP because average out, the shipping cost is NOT WORTH it at ALL! Anyway thou cheap really is not worth all the TROUBLES. Spread the word out!

They are being a BULLY because we cannot possibly FLY over to china to solve the case right!?

Anonymous said...
omg, they are not going to fix the problem! after all the emails that i sent to them, they decided to end the case without any partial refund at all. am i that unlucky?

here is what they emailed me last:

Date: Sat, 9 May 2009 09:32:24 +0800
From: after-sale@wholesale-dress.net

dear
This case is ending now. For the result will not change.
have a nice day!

Yours faithfully,
after-sale.


2009-05-09

--------------------------------------------------------------------------------

After-sale Team

What kind of service is this? coward was what i replied back still demanding them for my refund. I will keep you guys posted for any future correspondance.

It is true that they are giving other China sellers a bad reputation.

May 8, 2009 9:21 PM


I am guessing this update is from the below comment you sent.

Anonymous said...
They are so dishonest. Sending faulty items (wrong in everthing, eg. material, style, size, etc...)and will not resolve the matter properly. They would only give you small part of the refund back (about 20% of the item price only) if they want to, otherwise they will come up with a ridiculous reason not to refund anything at all. They will try their best to rip you off. At the end, you are not buying cheap as you are paying for those faulty products that they sent.
WHOLESALE-DRESS.NET (wholesale city) is a very bad seller that i have ever experienced.

Hopefully more people can find their way here and read about all these experience by different people to BEWARE of this seller.

Other Anonymous readers sharing their experience.

Maybe we are just the unlucky few but WHY TAKE RISK when you have to make HUNDREDS of dollars for MINIMUM order to risk so much PROBLEMS and TROUBLES. Seriously I rather you spend that ONE HUNDRED DOLLARS on ONE expensive dress to save on all the 'DRAMA' that you have to FOLLOW up later on!

Hi all, these are Anonymous readers who commented on my blog, and not my personal experience, so read with your own caution. I understand that there are alot MORE people who like me wanting to warn other people of this PARTICULAR seller because everything on their websites and their pricing look too good to be TRUE. YA, it is TOO GOOD to be true! And I learnt my lesson, hoping my lesson can help LESS people to be CON by them!

My reply : Hi, I understand how PISSED you are, in the end I am so angry with myself, I just throw ALL the order away. Looking at the RUBBISH make me so pissed with myself. Anway I learnt a lesson and now I seldom buy any clothings from CHINA ONLINE websites. They really give A BAD name for other China Online sellers.

Anonymous said...
This is so TRUE! I bought products from them too, so happy that i found what i am looking for. I made a big (for me it is big)purchase from them, $250US.

I have to follow up my order almost everyday, reminding them of my order and asked that they check the items before sending them out.

Despite the fact that i've politely asking them to send me the correct items that i've ordered, they sent me 40% of the items that are not as described. FAULTY with wrong style, wrong length, wrong sizing (one of the free size items would ONLY fit a 3-4 YEAR OLDS- and i am not joking), bad materials...etc.

After so many emails (i keep emailing them even when they dont reply to my emails), they still cant solve the problems to the acceptable standard. I am so upset!

Their refund policy is ridiculous! They wont exchange for the correct items for me. They would only give 30% REFUND for items that THEY THINK they should (after making me providing them with proofs... - WASTING SO MUCH TIME!!!), and will not refund anything for the postage. Therefore, i am paying 70% or more + postage cost for items that i will not wear.

After all, i think we are not getting the products cheap as we are paying for those FAULTY products that they sent too.

Very dishonet seller!

This is a bad seller!

May 6, 2009 8:03 AM

My reply: YAH the products send are RIDICULOUS, doesn't look ABIT like what is SHOWN online. TO make things worst, their QUALITY are ridiculous. TOTAL RIPPED off!

Anonymous said...
They are so dishonest. Sending faulty items (wrong in everthing, eg. material, style, size, etc...)and will not resolve the matter properly. They would only give you small part of the refund back (about 20% of the item price only) if they want to, otherwise they will come up with a ridiculous reason not to refund anything at all. They will try their best to rip you off. At the end, you are not buying cheap as you are paying for those faulty products that they sent.
WHOLESALE-DRESS.NET (wholesale city) is a very bad seller that i have ever experienced.

May 7, 2009 6:26 AM

To Anonymous who thinks I am compeititor

This is JUST my Personal Opinion and personal Experience, one can choose to ignore what is written here. And order at your own risk. There are Thousands or Millions of Online retailers and I don't know how it would help MY OWN Business (if I have one), if I only target only ONE online retailer to write SUCH a LONG and Lenghty POST!?Hahahaha But if you are one who does this, YOU must be a GENIUS to think of such to 'plot' against ALL competitor of your business.


I am just a VERY angry and PISSED off ex-customers of them!

And even if I am a competitor and if they hadn't provide such bad business ethics or services, I wouldn't have anything to write, CORRECT?

Other BAD REVIEWS found

EVERY BUYER NIGHTMARE!!
ORDER FROM THEM AT YOUR OWN RISK!
IRRESPONSIBLE SELLER & UNRESPONSIVE .

FROM :
www.sgclub.com
www.weclick.sg

http://www.sgclub.com/singapore/never_buy_online_127573.html

My encounter with them is a very bad experience.

Firstly, I made payment within 5mins after I placed my order and is very pleased that they replied me to confirm receipt of my payment within 30mins. They replied with this
"got your payment . now we are processing your order. will take 2-5 business days to finish processing then send out. any further informations we will contact you asap."


After 1 week, they did not get back to me at all so I followed up with an email

Hi,

It's been almost a week and I have not received any reply from you. Please advised on the status.

Thanks.


A reply from them was received a day later.
we'll send out today or tomorrow then provide you the tracking number.

any other questions just contact us.
thank you


However, 3 days later there is still no news and reply from them to inform me that my item has been shipped. After another week of pestering them for news and filing a dispute with paypal to claim back my money, they finally replied and give me my tracking number and told me item has been shipped.

When I received my item, I am so shocked! 20% of my orders are wrong. When I emailed them to check, their reply is a simple "We followed your order." As they had a msn live help, I added them and request for clarification. I even showed them the items I have received through webcam and asked them if it matches to my order list. The person who attended to me is simply rude and unhelpful. She keep putting me off by saying that everything is in order and she see nothing wrong. After that she blocked me from her msn. I added the same person with my other msn id and asked for help and when that person realised that I am the same person, she blocked me again.

It is clearly stated on their site that they offer return and exchange if order is wrong but it seems like that's not what they are practising in reality.
It seems like they only response fast in receiving payments and other issue is not their main concern.
Emailing them is no help because they don't reply to my mails at all. 3 emails went and 2 weeks passed and no news. I have given up and just treat this as a bad lesson learn. Once bitten, twice shy. From that time onwards, I avoid all China sellers and only deal with reliable suppliers for my sprees.

For total US$300 orders, they send me stuffs that looks cheap and some items are even torn! Luckily some of my spree buyers are understanding and doesn't blame me for it.

Everyone please take note and be aware of such DISHONEST China seller online and avoid them at all cost!

http://www.weclick.sg/Forum/tabid/56/forumid/39/postid/1053/view/topic/Default.aspx

24/10/2008 12:09 PM
I found this online store from Taiwan
(www.moebox.com.tw). They are rather slow in service, took 10 days to tell me
most of the items I order is out of stock. When i check with one of their
customer service via msn regarding my refund, his attitude is damn lousy. I only
asked 1 question, has my refund been processed since they said 7 working days.
He actually reply me, that he's busy and for any updates on my refund juz check
under my profile from their web. I did check before i enquire via msn, cos I
have acutually received my orders but the status they indicated there was "Still
in process".

I wrote in to complain about this customer service, they
actually reply me that I am rude, lowly educated, etc. They actually personal
attacked my integrity, character when they dont even know me. And the best thing
is they tell me they have black listed me cos they can't stand my attitude.
Funny when this is the first time i ordered from them and it's going to be the
last time.

I have met another online store with equally bad service
attitude (www.wholesale-dress.net). They are very lousy too and their clothes
quality sucks. Trust me! dont ever buy from these 2 sites.

If you have more link feel free to drop me a COMMENT, to prevent other people from getting SCAMMED!